Privacy Policy

Applicable Law

We are committed to protecting your personal data and the rights set out in this policy reflect your rights under applicable law.

Applicable law means, for the purposes of this policy: (a) the Data Protection Act 2018 and the Privacy and Electronic Communications (EC) Regulations 2013; (b) the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) until such time as it may cease to apply in the United Kingdom; and (c) to the extent applicable, any legislation ratifying or otherwise adopting the GDPR in the United Kingdom, and any applicable ancillary or supplementary data protection laws or regulations.

We recognise that as an international business, some of our customers are resident in jurisdictions other than England and Wales. In certain circumstances, local laws in those jurisdictions may, by their application, give a customer rights in relation to the personal data they provide to us. We expect that the rights set out in this policy will also provide you with such protection with respect to your personal data. Please email our Data Protection Officer at support@ohneen.com to discuss any further questions you may have.

Disclaimer
ohneen.com collects important customer information in an effort to improve and personalize your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.

The Privacy Policy (“Privacy Policy”) described below covers the entire ohneen.com website (“site”, “we”, “us” or “our”). Phrases such as “you”, “your” and other similar expressions refer to our customers or the specific users of this website. By visiting and using the website, you accept the practices described in this Privacy Policy.

Information Collected

When you place an order, submit your account information, or participate in ohneen.com promotions or surveys, our website collects your personal information such as your name, email address, mailing address, and payment information (credit card numbers and bank accounts). ohneen.com will use your information collected online to process and fulfill your order. Additionally, your email address may be collected at various points on the website (including when you place an order with us) so that we can send you necessary email communications related to your order, such as order and shipping confirmations.

In addition, we keep a record of your purchase history, product interests, and other member information that may enable us to improve your shopping experience. Analytics such as website usage and traffic patterns are also taken into account to help us improve the design of our website, the products we manufacture, and the exclusive services we offer. At ohneen.com, we understand and recognize that we must handle and use customer information responsibly.

Please note: You are not required to submit any information to our website. However, without providing the requested information, you will not be able to access certain features of our website, including visiting our showroom, placing an order, or logging into other ohneen.com-related membership services.

Additional ways to obtain information

Cookies

As you navigate our website, your preferences are saved through the temporary use of "session cookies." Cookies allow our systems to collect information about your browser and monitor the navigation patterns you use as you browse the website. We may also use technologies such as our own cookies to provide you with enhanced online advertising tailored to your interests. Website users have the ability to accept or disable cookies at any time through their browsers. If you choose to disable your cookies, your user experience may be limited.

Web Statistics

Web data is collected to monitor usage trends on our website. Analytical data that hits our server, traffic patterns, and page views show us where our audience comes from and how they interact with us online. This type of information collected does not personally identify specific website users. In addition, like most websites, our website may use "web beacons," "pixel tags," or other tracking technologies to help us study our users' actions through non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve ohneen.com's products, services, and our overall website experience.

Sharing Information with Third Parties

ohneen.com may also share your personally identifiable and/or non-personally identifiable information, including your name, address, email address, and any transactions you make on our website or offline with us, with a third-party advertising partner and its service providers to deliver advertising tailored to your interests when you visit certain other websites. Our advertising partner anonymizes the information we provide.

ohneen.com will never rent or sell your email address. We do not share credit card information with third parties except to process your order payment and as required by law. If for any reason you choose to visit a third-party website linked to our website, you do so at your own risk. We are not responsible for how these third-party websites collect, use, protect, or disclose the information you provide to them.

Age Requirements

ohneen.com is intended for users who are 18 years of age or older. If you are under 18, you must not provide us with any personal information.

Security

We use the highest possible physical, electronic, and administrative safeguards to protect your personal information and credit card information. These safeguards help us prevent fraud and unauthorized access, and maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information from ohneen.com employees and business partners to ensure that your personal information is always kept secure.

Policy Changes

Ohneen.com may change this Privacy Policy at its sole discretion to better serve our customers. Please check back frequently to review any new changes that have been made.

Summary
ohneen.com takes your privacy very seriously. When you contact us, we want our customers to feel confident that their personal information and credit card details are protected. Just as we are dedicated to providing you with the very best products, we are equally committed to providing our customers with a safe shopping experience. The personal information we collect from our website helps us better understand our audience’s interests in a continuous effort to provide you with improved service.

If you have any questions or suggestions regarding our privacy standards, please email support@ohneen.com